Privacy Policy

Privacy Policy

Last updated: 01/01/26

Skin Couture Nottingham is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Skin Couture Nottingham
Website: https://skincouturenottingham.com

For the purposes of data protection law, Skin Couture Nottingham is the data controller.

2. Information We Collect

We may collect and process the following personal information:

• Name, email address, phone number
   
• Information submitted via contact or booking forms
   
• Medical or consultation details provided voluntarily (where relevant to treatments)
   
• Payment or transaction information (processed securely via third-party providers)
   
• Technical data such as IP address, browser type, device information
   
• Website usage data via cookies and analytics tools
   

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries and booking requests
   
• Provide treatments and services safely and effectively
   
• Manage appointments and client records
   
• Communicate important service or appointment information
   
• Improve our website, services, and user experience
   
• Comply with legal and regulatory obligations
   

We only collect data that is necessary for these purposes.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

• Your consent
   
• Performance of a contract (e.g. providing treatments)
   
• Legal obligations
   
• Legitimate business interests, where these do not override your rights
   

5. How We Store and Protect Your Data

Your data is stored securely and accessed only by authorised personnel. We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or to meet legal requirements.

6. Sharing Your Data

We do not sell your personal data. We may share your information with trusted third parties only where necessary, including:

• Booking or payment service providers
   
• Website hosting and analytics providers
   
• Legal or regulatory authorities where required by law
   

All third parties are required to respect the security and confidentiality of your data.

7. Cookies

Our website uses cookies to enhance user experience and analyse website performance. You can choose to accept or decline cookies through your browser settings.  These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please read "What Are Cookies".

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
   
• Request correction of inaccurate data
   
• Request deletion of your data
   
• Object to or restrict processing
   
• Withdraw consent at any time
   
• Request data portability
   

To exercise any of these rights, please contact us using the details on our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be shown at the top.

11. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us via the details provided on our website.